Support
Most things are answered below. If yours is not, email usefz89@gmail.com — it reaches the developer directly. Include your iPhone model and iOS version and it will be sorted out faster.
Voice logging is not working
Nothing happens when I hold the mic
Superset needs microphone permission. Open the iPhone Settings app → Superset → Microphone and turn it on.
It says there is no connection
Voice logging sends your recording to an AI model, so it needs internet. In a gym with no signal, log manually — that works fully offline, and it is free and unlimited.
It heard the wrong weight or exercise
Fix it on the review screen before saving — tap any number to edit it, or tap the exercise name to change the match. Nothing is saved until you approve it.
It says I have hit a limit
Voice analysis is capped at 10 recordings an hour and 20 a day to prevent runaway use. The hourly limit clears within the hour; the daily one resets tomorrow. Manual logging is never capped.
My workouts and my data
I got a new phone and my history is gone
Sign in with the same account you used before and your workouts restore automatically. If you never signed in, the data lived only on the old phone and cannot be recovered.
Can I import a routine from another app?
Yes. Settings → Import Routine, then paste your plan as plain text. The AI splits it into training days and matches every movement to the built-in exercise database. You confirm on a review screen before it saves.
How do I delete everything?
Settings → Account → Delete Account. That erases your workouts from the phone and from the cloud, and removes the account. It is permanent — there is no undo and no recovery, so export anything you want to keep first.
Do you sell my data?
No. There is no advertising SDK in Superset, no IDFA collection and no cross-app tracking. See the Privacy Policy for exactly what is stored and which services process it.
Subscription and billing
What do I actually pay for?
Only voice logging. Manual logging, the AI coach, the progress dashboard, all 873 exercises, routine import and cloud backup are free forever. Your first voice log is free too.
What does it cost?
$3.99 a week, $7.99 a month or $39.99 a year in the United States. Prices elsewhere are set by the App Store.
How do I cancel?
Apple handles all billing. On your iPhone: Settings → your name → Subscriptions → Superset → Cancel Subscription. Cancelling stops the renewal; you keep access until the period ends.
I want a refund
Refunds are handled by Apple, not by us. Go to reportaproblem.apple.com, sign in, find the purchase and request a refund there.
I paid but it still says locked
Settings → Restore Purchases. If that does not work, email us with the Apple ID email you purchased with and we will look into it.
What Superset does not do
Is there an Android version?
No. Superset is iPhone-only and needs iOS 17 or later. There is no Android app, no web app and no Apple Watch app.
Does it sync with Apple Health?
Not today. The integration is written but switched off in the shipping build, so workouts do not appear in the Health app.
Still stuck?
Email usefz89@gmail.com. One person reads it, so plain English is fine.